At German Auto Solutions, we take pride in the quality and durability of our products. We stand behind every item we sell and offer a lifetime warranty to ensure your complete satisfaction.
What Does the Lifetime Warranty Cover?
All products manufactured by German Auto Solutions LLC are cover by a limited lifetime warranty. Our warranty covers any defects in materials or workmanship under normal use for the lifetime of the product. If your product fails due to a manufacturing defect, we will repair it or replace it with a new one, free of charge.
What Is Not Covered?
Our lifetime warranty does not cover:
- Parts or Products not manufactured by German Auto Solutions LLC. All other brands (unless otherwise stated) are covered by the original manufaturers warranty.
- Damage caused by misuse, abuse, or improper care
- Normal wear and tear, including cosmetic damage such as scratches, dents, and color changes
- Accidental damage (e.g., drops, spills)
- Modifications or repairs made by unauthorized parties
- Products purchased from unauthorized sellers or resellers
- Loss or theft of the product
How to Make a Warranty Claim
If you believe your product is covered by our lifetime warranty, please follow these steps:
- Contact Us: Reach out to our customer service team though our contact page to initiate your warranty claim. Please provide your order number, a detailed description of the issue, and any relevant photos.
- Assessment: We will assess your claim to determine if it qualifies under our lifetime warranty. We may request additional information or photos to assist in our evaluation.
- Repair or Replacement: If your claim is approved, we will repair the product or replace it with an identical or comparable product. In cases where the exact product is no longer available, we will offer a replacement of equal value.
- Return Shipping: We will provide instructions for returning the defective product, if necessary.
Transferability
This lifetime warranty is valid for the original purchaser only and is non-transferable. Proof of purchase is required to validate your warranty claim.
Limitations
- This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.
- German Auto Solutions LLC reserves the right to modify or discontinue this lifetime warranty at any time without prior notice. However, any changes will not affect the coverage of products purchased prior to the date of modification.
Contact Us
If you have any questions about our lifetime warranty or need assistance with a warranty claim, please contact us using our contact page.
Thank you for choosing German Auto Solutions. We are committed to providing you with high-quality products and outstanding customer service for life.
